Our goal is to provide you with a healthy mouth for a lifetime. We begin with a thorough exam of your teeth, gums, bone, jaw joints, soft tissue, as well as an oral cancer screening. We believe that our patients deserve and expect the best. Our mission is to provide the same care that each of us would want for ourselves and our families. Personal service has been and continues to be the hallmark of Dr. Civin’s practice without exception.

In our commitment to our patients we design a long-term dental care plan based on your needs and desires.

Our staff is comprised of friendly, gentle and caring people who are excited about what they do. We are motivated. We insist on the highest standards of quality care, and we are dedicated to running a practice built on integrity. We are supportive of new concepts and we are always willing to learn and adapt our methods to deliver the best care to each and every patient.

We strive to provide our patients with the dental care that each of us wants for our families and for ourselves. We are comitted to providing care in a pleasant, timely and professional manner.

Whether you wish to have a dazzling smile or just to maintain your oral health, we respect your wishes. This is a practice for the patient who expects the best and accepts responsibility for their health care decisions. We will help you make informed decisions about your health care and listen to your needs and wants.

We will make every effort to make your treatment as comfortable as possible. We offer nitrous oxide analgesic, oral sedation, video and audio headsets.

Sterilization Protocol

To insure your safety, all procedures at our office exceed event the most stringent guidelines established by the Center for Disease Control (CDC), the Occupational Safety and Health Agency (OSHA) and HIPAA

• All instruments and handpieces are steam autoclaved after every use and disposable items are utilized wherever appropriate.
• Patients and staff wear protective safety glasses during treatment.
• Disposable gloves are worn while treating patients and are never used on more than one patient.
• Staff members wear masks during the procedures to protect our patients.
• All areas that are touched during the procedures are covered with a plastic wrap and changed after each patient so as to eliminate the potential of cross contamination.
• All surfaces chairs, lights and units are thoroughly disinfected before and after every patient use.

Financial And Insurance Policy:

We appreciate the emotional and financial investment required to proceed with comprehensive or cosmetic dentistry. During your treatment consultation, Dr. Civin and a staff member will review your treatment plan with you and explain your treatment options. We will also discuss your investment prior to any treatment, along with available payment options. We understand that all people have different payment needs, so we try to accommodate everyone by developing an individual plan that will work for their particular circumstance. For our patients’ convenience we do accept most major credit cards, checks and cash. For larger treatment cases, we provide care credit as a funding option.

For those who have dental insurance, we will verify your eligibility and estimate your insurance co-payment as a courtesy. We will process your insurance claim and help you receive the maximum benefit from your insurance. Patients are responsible, however, for any remaining fees at the time of service since Dr. Civin does not participate in any managed care plans.

Dental Patient Bill Of Rights

You have the right to....

• Schedule an appointment with your dentist in a timely manner.
• See the dentist every time you receive treatment.
• Know in advance the type and expected cost of treatment.
• Expect dental team members to use appropiate infection and sterilization controls.
• Ask about treatment alternatives and be told, in language you can understand, the advantages and disadvantages of each.
• Ask your dentist to explain all the treatment options regardless of coverage or cost.
• Know the education and training of your dentist and the dental team.
• Know the professional rules, laws, and ethics that apply to your dentist and the dental team.
• Choose your own dentist.